The COVID-19 remote support service (hereafter “The Service” or “ This Service”) is only for COVID-19 positive individuals who are currently staying at home. Individuals need to show their rapid antigen test or PCR-based nucleic acid test result to prove their eligibility before the start of The Service.
E Plus Consulting Co. Ltd. reserves the right to pursue legal action for the unauthorize use of This Service by individuals who were not non-diagnosed with COVID-19 when they used The Service.
This Service is FOR INFORMATIONAL PURPOSES AND ASSISTANCE ONLY. This Service IS NOT A SUBSTITUTE AND CANNOT SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT OR EMERGENCY INTERVENTION OR TRANSMISSION OF TIME-CRITICAL DATA. This service also does not provide proof of diagnosis or drug prescriptions.
USERS SHOULD ALWAYS SEEK THE ADVICE OF THEIR FAMILY DOCTORS OR MEDICAL HEALTH PROVIDERS FOR ANY QUESTIONS REGARDING THEIR MEDICAL CONDITION.
Users are not allowed to take any screen capture, photograph, sound-recording or video of any part of any video or phone call provided as part of this Service. These prohibitions extend to all third parties present while the users are using this Service, including those who may be accompanying the users during the phone/video calls.
By continuing to use this Service, users hereby acknowledge that they understand and agree that the Service is only providing information and is not offering medical advice, consultation, diagnosis, or treatment. INFORMATION OBTAINED FROM THE Service SHOULD NOT BE USED TO MAKE MEDICAL DECISIONS.
Users also acknowledge that they will not use the information provided and/or obtained via this Service to disregard or delay to seek professional medical advice.
Users also acknowledge their responsibilities to communicate with their family doctor(s) and/or their healthcare providers’ in relation to their health and any Covid-19 related symptoms and seek their professional medical advice.
Users assume all responsibility for the use of This Service and for all decisions o take or not take action based on any information provided via This Service.
Use of This Service is solely at users’ own risk. Neither E Plus Consulting Co., Ltd, the medical practitioner(s), nurses in the service, nor any of its affiliated companies or licensors, are responsible or liable for any suggestions, diagnosis, or assessment made during The Service or any injuries a user may incur as a result of any decisions made based on the information provided The Service.
The user’s engagement of This Service, does not create a doctor/patient relationship with the user nor a consultation relationship with users’ physician(s).
The user of this Service is not suitable nor recommended for emergency or other time critical situations. If the Users’ condition(s) deteriorate or symptoms worsen, please contact emergency services, or other medical intervention at once for emergency help, including but limited to call 999 if necessary.
Should the COVID-19 related symptoms worsen, please contact the emergency services at once and seek for emergency help.
This Service is not suitable nor recommended if the users are experiencing symptoms which require immediate attention. This Service does not provide any type of emergency care or any type of rapid medical intervention. If at any point you have symptoms such as but not limited to shortness of breath, chest pain, sever blood loss, mental confusion and/or hallucinations, seizures, severe dizziness, severe fatigue, bruise-like rash, high fever , Loss of consciousness other serious medical or similar symptoms, difficulties breathing, severe pain, loss of function in extremities, please go to the emergency room or seek immediate medical help.